Top Hat Chimney in Arkansas

Top Hat Chimney in Arkansas

Top Hat Chimney has been cleaning and inspecting chimneys across Arkansas since 1999, long before the national sweeps figured out our zip codes existed. We’re part of the Locally family because Wendell puts his name, his address, and his license number right where you can see them before you ever pick up the phone. Arkansas homeowners get the same deal every time: a live person answers, the price on the phone matches the price on the invoice, and Wendell’s 90-Day Done Right Promise is stamped on every job in writing. One call brings him back. No call center, no voicemail box, no stranger in an unmarked van.

Why Arkansas Homeowners Choose Top Hat Chimney

Arkansas homeowners between 50 and 70 have heard the story too many times. The national outfit quotes $89 on the phone, shows up in a truck with plates from three states away, and suddenly you’re looking at $400 before they’ll touch a brush. By the time something goes wrong, the number’s disconnected and the “local” office was never local at all.

Wendell started Top Hat Chimney in 1999 because he figured folks deserved better than that. Over 29 years later, he’s still the one picking up the phone, often enough that you might get Wendell himself at midnight when a storm’s got you worried about your flue. His technicians are background-checked, uniformed, and they give you a real arrival window, not “sometime between 8 and 6.” If that window slips, they call you. Simple as that.

The pricing works the same way. Wendell tells you what it costs before a single tool comes off the truck, and that’s the number on the invoice. No upsell at the door, no “while we’re here” surprises. He publishes his license number because he’s got nothing to hide, and he lives twenty minutes from the folks he serves, not three hours from the nearest airport. Ask anyone on your street who’s used him. That’s the accountability that comes from being owner-operated in a place where you’ll run into each other again on Saturday.

Top Hat works with brands that last: DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. Not the cheapest stuff that’ll need redoing in two years. Wendell’s 90-Day Done Right Promise means if it’s not right, he makes it right, and it’s in writing on every single job. He also keeps standing offers that matter: $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. That’s not a sale. That’s how he runs the business.

Backed by the Locally Family

Locally started in 1997 when a retired county extension agent named Ward Selby got tired of hearing the same story: out-of-state truck, tripled price, disconnected number. He wrote down what a homeowner could verify in five minutes: local area code, real address, owner’s name and face, license number you can look up. Any company that publishes all four can carry the Locally name. That list is still the entire standard.

The L.O.C.A.L. values code means Top Hat Chimney keeps Local roots with an address you can drive to, shows up On time with a real window and a call if it slips, puts Community first by hiring and buying here, stays Accountable with Wendell answering the phone and putting his name on the work, and remains Loyal enough to keep you for twenty years rather than chase one big ticket. Every Top Hat Chimney job across Arkansas carries that guarantee: the person who answers is the person who shows up, and the price he says is the price you pay.

Written by Wendell, Owner at Top Hat Chimney, serving Arkansas since 1999.