Damage Restoration

Damage Restoration

When water is pouring through your ceiling or smoke is still hanging in the hallway, you don’t need a phone tree. You need Wade Ferris answering his own phone, telling you he’s twenty minutes out, and showing up with the same crew he’s worked with for years. That’s what Locally delivers for damage restoration: one call, one owner, one guarantee that the price he says is the price you pay. No out-of-state plates, no dispatch center, no runaround.

What’s Included

Wade’s Restoration handles the full cycle of damage, from the first extraction to the final walkthrough. Here’s what we do:

Water Damage Restoration

We extract standing water, deploy commercial drying systems, and track moisture daily until your structure reads dry. Wade hands you the full moisture log at job’s end - every reading, every day, documented. Most water jobs in our area stem from burst pipes during the January freeze-thaw or summer storm backup through older drainage. We carry Dri-Eaz and Phoenix dehumidifiers, Injectidry cavity drying systems, and air movers from XPOWER and B-Air.

Fire and Smoke Damage Cleanup

Fire damage is more than char; it’s the smoke that traveled through your HVAC and settled in places you can’t see. We assess structural integrity, remove soot with media blasting or ultrasonic cleaning depending on the substrate, and treat odor with thermal fogging and ozone where appropriate. Wade documents everything for your adjuster as we go, so you’re not stuck translating between two parties.

Mold Remediation

We contain the affected area, remove contaminated materials per IICRC S520 standards, and run post-remediation verification before we clear the job. In our climate, mold follows water within 48 to 72 hours, especially in crawl spaces and behind bathroom tile in homes built before 1985. We do not paint over mold. We do not quote remediation over the phone without seeing the source.

Storm and Flood Response

When the creek comes up or the roof lifts in a wind event, we board, tarp, extract, and dry. Wade answers these calls himself, including after hours. Our response time to most addresses in our service area is under an hour for active water intrusion. We carry the equipment on the truck; we’re not waiting for a rental company to open.

Sewage Backup Cleanup

Category 3 water requires full PPE, proper disposal, and antimicrobial treatment. We remove contaminated porous materials, clean and disinfect hard surfaces, and dry the structure to safe moisture content. This is not a job for a shop vac and bleach. We handle the documentation your insurance will need for coverage verification.

Contents Cleaning and Pack-Out

When your home is uninhabitable, we inventory, photograph, clean, and store your belongings in our climate-controlled facility until reconstruction is complete. Every item is tracked. Nothing disappears into a warehouse with a barcode you can’t trace.

Why Homeowners Choose the Locally Family

Locally started with a complaint, not a business plan. In 1997 a retired county extension agent named Ward Selby kept hearing the same story: somebody called a number off a listing, a truck with out-of-state plates showed up, the quote at the door was three times the quote on the phone, and by the time anything went wrong the number had stopped working. What bothered him was that there was no way to tell the real ones from the rest before you let them into your house. So he wrote down what a homeowner could actually verify in five minutes: a local phone number a person answers, an address you can drive to, the owner’s name and face, and a license number you can look up. Any company that would publish all four could carry his name. That list is still the entire standard, and it is still the only thing Locally sells.

Wade Ferris joined that standard in 2007. He’s locally owned and owner-operated, with a published address and license number. His name is on the truck. He lives twenty minutes from most of the homes he serves, which means he’s going to run into you again on a Saturday at the hardware store or the gas station. That’s the oldest accountability mechanism there is. His 90-Day Done Right Promise is stamped in writing on every restoration contract: if it’s not done right, he makes it right. Calls are answered by a live person, 24/7 - no voicemail, no answering service, no runaround. Wade takes moisture readings every single day and hands the homeowner the full log at job’s end, which almost nobody in the trade does. He deals with the insurance adjuster directly, so you’re never the one stuck relaying information between two sides. His technicians are background-checked, uniformed, and trained to IICRC, RIA, and IFA standards, using professional-grade equipment from Dri-Eaz, Phoenix, Injectidry, XPOWER, and B-Air.

Our values code is L.O.C.A.L.: Local roots - an address in this county, not a call center three states away. On time - the window we give you is the window, and we call if it slips. Community first - we hire here, we buy here, we sponsor the team here. Accountable - the owner answers the phone and puts his name on the work. Loyal - we would rather keep you for twenty years than win one big ticket. That’s the Locally family. That’s Wade’s Restoration.

Frequently Asked Questions