Top Hat Chimney in Minnesota
Top Hat Chimney brings owner-operated chimney cleaning and repair to Minnesota homeowners who are tired of guessing who will actually show up at their door. Since 1999, Wendell has worked the same Minnesota communities with a truck that carries his own name and a phone that he answers himself. Every sweep, inspection, and repair is backed by Top Hat’s 90-Day Done Right Promise in writing, and every job comes with the Locally family’s guarantee: the owner’s name, a real local address, and a license number you can verify before you call. Across Minnesota, that is the difference between a neighbor you will see again at the hardware store and a stranger with out-of-state plates.
Why Minnesota Homeowners Choose Top Hat Chimney
Wendell started Top Hat Chimney in 1999, and he is still the one who picks up the phone when you call. Not a call center. Not a dispatcher reading from a script. If it is three in the morning and you are worried about a smoking fireplace, you will reach a live person, and it may well be Wendell himself. That matters in Minnesota, where winter comes hard and a chimney problem does not wait for business hours.
The national outfits have burned too many people here. They quote one price on the phone, then the technician, who is a stranger, changes it at the door. Wendell does not play that game. He gives you upfront pricing before a single tool comes off the truck, and the number you hear on the phone is the number on the invoice. Period. His technicians are background-checked, uniformed, and they give you a real arrival window. If it slips, they call. Simple as that.
Top Hat works with trusted industry brands that Minnesota homeowners recognize: DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. Wendell has built relationships with these suppliers over decades, not months. When he recommends a liner or a repair, it is because he has installed enough of them to know what holds up through a Minnesota January.
The 90-Day Done Right Promise is stamped on every job. If something is not right, one call brings Wendell back. No charge for that. He lives twenty minutes away, not three states over. Ask anyone on your street who has used him; in small towns and rural counties across Minnesota, that is how reputations are built and kept.
Top Hat also keeps standing offers that matter to Minnesota homeowners on fixed incomes: $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. Wendell knows who his neighbors are.
Backed by the Locally Family
Top Hat Chimney carries the Locally name because Wendell met Ward Selby’s standard and kept it for over 25 years. That means his license number is published, his address is real, and the person who answers the phone is the person who shows up. The Locally family’s L.O.C.A.L. values, Local roots, On time, Community first, Accountable, Loyal, are not marketing language here. They are how Wendell has always worked. When you hire Top Hat Chimney in Minnesota, you are hiring an owner who will be there himself, who puts his name on the work, and who knows he will run into you again on a Saturday. That is the oldest accountability mechanism there is, and it is the only one Locally has ever sold.
Written by Wendell, Owner at Top Hat Chimney, serving Minnesota since 1999.