Top Hat Chimney in Texas

Top Hat Chimney in Texas

Top Hat Chimney has been sweeping flues and inspecting fireboxes across Texas since 1999, long before the national outfits figured out our ZIP codes. As part of the Locally family, Wendell and his crew carry the same promise that Ward Selby wrote down in 1997: a real person answers the phone, the price you hear is the price you pay, and the owner puts his name on every job. For Texas homeowners, that means chimney cleaning done by someone who lives twenty minutes away, not a franchisee who rotated in last spring and will be gone by Christmas. Every sweep comes with Top Hat’s 90-Day Done Right Promise stamped in writing, and every call is answered live, around the clock.

Why Texas Homeowners Choose Top Hat Chimney

We have heard the story so many times we could tell it in our sleep. You call a number with a slick website, they quote you $89 on the phone, and the kid at the door wants $340 before he’ll touch a brush. The truck has out-of-state plates, the “technician” can’t name the last high school football game he watched, and when you call back the number’s disconnected. That is exactly what Ward Selby was trying to solve when he started Locally, and it is exactly what Wendell refuses to do.

Wendell started Top Hat Chimney in 1999, and he has worked the same Texas communities ever since. He publishes his name and license number because he knows you are going to look him up, and he wants you to find something real. His background-checked, uniformed crew gives you an actual arrival window, and if traffic on I-35 or a thunderstorm delays them, they call. No voicemail box, no call center queue, no “we’re in your area today” surprise. Sometimes it is Wendell himself picking up at midnight when a worried homeowner smells something odd from the fireplace.

The pricing is upfront and holds. Before a single tool comes off the truck, you know what the job costs. The number on the phone is the number on the invoice, period. Wendell would rather explain why something costs what it costs than play the bait-and-switch that gives this whole trade a bad name. He uses trusted brands like DuraFlex, HeatShield, Gelco, and Olympia Chimney because they hold up in Texas conditions, and he stands behind every repair with that 90-Day Done Right Promise in writing. If it is not done right, one call brings Wendell back. No arguments, no runaround.

He also keeps a few standing offers that tell you who he is: $40 off any repair over $200, a free second opinion on any written estimate you want checked, no trip charge inside the county, and 10% off always for seniors and veterans. These are not loss-leaders to get in the door. They are the way a guy who lives here treats people he will see again at the hardware store.

Backed by the Locally Family

Every Top Hat Chimney job in Texas carries the Locally family guarantee. That means the owner’s name, a local address you can drive to, and a license number you can look up are all published before you ever call. The person who answers the phone is the person who shows up, and the price he says is the price on the invoice. No exceptions, no fine print. The L.O.C.A.L. values code runs through everything we do: real roots in the counties we serve, windows we actually keep, hiring and buying here, accountability that starts with the owner picking up the line, and the long view that a customer kept for twenty years beats one big ticket every time. Wendell puts his name on the work because he is going to run into you again on Saturday. That is the oldest accountability mechanism there is, and it is why Locally stands behind him.

Written by Wendell, Owner at Top Hat Chimney, serving Texas since 1999.